Carrier, Driver and Customer Questions

What does Customs mean by "marking"?

The marking of imported goods for Customs purposes refers to the Country of Origin; basically where the goods are made. The main product categories that require marking are personal or household goods, hardware...

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When Canada Border Services Agency conducts an audit how do they determine which products to review for tariff?

Canada Border Services Agency (CBSA) has two post release verification processes; random verification and verification priorities.To view the current list of verification priorities, go to the CBSA website at :...

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What is a BN number and how do you get one?

The Business Number (BN) has 15 digits.There are nine digits to identify the business, plus two letters to identify the program and four to identify the program for each account. You can register for a business...

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Why are all my shipments going for a Customs Exam?

Canada Customs will usually inspect all new importers shipments for at least the first 5 shipments. If they find something wrong, then all shipments will be flagged. Brokers do not have control over these exams...

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How much is my Full Container Exam going to cost me?

Exam costs can range from $500 to $4000. Depending all on the type of Exam that customs wants to do.

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How does one import?

Goods moving from one Country to another Country must meet the legal requirement set out by both Countries. For customs regulations all over the world you need to define the following information: Full itemi...

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I've already received my shipment. Why is more information needed?

Some shipments, especially those shipped by couriers, are released automatically or based upon the available information, However, Customs expects all the correct and accurate information to be confirmed within...

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I have received a generated notification on my shipment from A & A, what does this mean?

This is a computer generated notification for when we do up your paperwork to advise you that we have started the process. This is not an invoice or a notification that your shipment has cleared the border. You...

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My shipment went inbond, why do I have to pay inbond fees?

If your shipment has gone inbond that means that the carrier has reached the border before the paperwork was completed. Because the goods have gone inbond there is a fee now that the importer of record must pay...

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Can I make credit card payments on account?

Yes, you can make credit card payments on account. Please provide information to our Accounting Team and receipt will be emailed.

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